Terms of Service:

  1. Acceptance of Terms:
  • By accessing or using our services, customers agree to comply with and be bound by these Terms of Service.
  1. Services Provided:
  • We offer proxy services sourced from authorized providers, including Piaproxy.com, Mobilehop.com, and Proxy-Seller.com.
  1. User Responsibilities:
  • Account Information: Users must provide accurate and up-to-date information during registration and maintain the confidentiality of their account credentials.
  • Prohibited Activities: Users are prohibited from using our services for any illegal activities, including but not limited to fraud, unauthorized data access, or any actions violating applicable laws.
  1. Service Availability and Limitations:
  • We strive to ensure continuous availability of our services but do not guarantee uninterrupted access.
  • We reserve the right to modify or discontinue services with prior notice to users.
  1. Payment and Refunds:
  • Pricing: Service fees are outlined on our website and are subject to change.
  • Refund Policy: Refunds are governed by our Refund Policy, which aligns with the policies of our proxy providers.
  1. Privacy and Data Protection:
  • We are committed to protecting user privacy in accordance with our Privacy Policy and applicable data protection laws.
  1. Compliance with Laws:
  • Users agree to comply with all applicable laws and regulations when using our services.
  • We reserve the right to suspend or terminate accounts involved in illegal activities.
  1. Limitation of Liability:
  • We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
  1. Amendments to Terms:
  • We may update these Terms of Service periodically.
  • Users will be notified of significant changes, and continued use of services constitutes acceptance of the updated terms.
  1. Contact Information:
  • For any questions or concerns regarding these Terms of Service, users can contact our support team through the contact information provided on our website.

Privacy policy

  1. Collection of Personal Information:
  • Personal information such as name, email address, and phone number.
  • Payment information for processing purchases.
  • Technical data like IP address, browser type, and operating system.
  • Information about website activities, including browsing history and interactions.
  1. Purpose of Information Usage:
  • Provide and manage proxy services.
  • Process payments and related transactions.
  • Improve user experience and enhance service quality.
  • Send notifications about service updates, promotions, or other relevant information.
  • Ensure security and prevent fraudulent activities.
  1. Sharing Information with Third Parties:
  • With service providers that assist in business operations (e.g., payment processors, hosting services).
  • When required by law or legal proceedings.
  • In cases of mergers, acquisitions, or transfers of business assets.
  1. Information Security:
  • Implement technical and organizational measures to protect personal information from unauthorized access, loss, or leaks.
  • Encourage users to secure their login credentials and avoid sharing them with others.
  1. User Rights:
  • Access, modify, or delete their personal information.
  • Opt out of receiving marketing communications.
  • Request limitations or object to the processing of personal data in specific cases.
  1. Information Retention Period:
  • Personal information is retained for as long as necessary to fulfill the purposes for which it was collected unless a longer retention period is required or permitted by law.
  1. Use of Cookies and Tracking Technologies:
  • Cookies are used to collect information about user activities on the website to improve services and user experience.
  • Users can manage their cookie preferences through their browser settings.
  1. Compliance with Personal Data Protection Laws:
  • Commit to complying with Decree No. 13/2023/ND-CP on Personal Data Protection and other applicable legal regulations.
  • Ensure that the processing of personal data adheres to the principles of personal data protection outlined in the decree.