Terms of Service:
- Acceptance of Terms:
- By accessing or using our services, customers agree to comply with and be bound by these Terms of Service.
- Services Provided:
- We offer proxy services sourced from authorized providers, including Piaproxy.com, Mobilehop.com, and Proxy-Seller.com.
- User Responsibilities:
- Account Information: Users must provide accurate and up-to-date information during registration and maintain the confidentiality of their account credentials.
- Prohibited Activities: Users are prohibited from using our services for any illegal activities, including but not limited to fraud, unauthorized data access, or any actions violating applicable laws.
- Service Availability and Limitations:
- We strive to ensure continuous availability of our services but do not guarantee uninterrupted access.
- We reserve the right to modify or discontinue services with prior notice to users.
- Payment and Refunds:
- Pricing: Service fees are outlined on our website and are subject to change.
- Refund Policy: Refunds are governed by our Refund Policy, which aligns with the policies of our proxy providers.
- Privacy and Data Protection:
- We are committed to protecting user privacy in accordance with our Privacy Policy and applicable data protection laws.
- Compliance with Laws:
- Users agree to comply with all applicable laws and regulations when using our services.
- We reserve the right to suspend or terminate accounts involved in illegal activities.
- Limitation of Liability:
- We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services.
- Amendments to Terms:
- We may update these Terms of Service periodically.
- Users will be notified of significant changes, and continued use of services constitutes acceptance of the updated terms.
- Contact Information:
- For any questions or concerns regarding these Terms of Service, users can contact our support team through the contact information provided on our website.
Privacy policy
- Collection of Personal Information:
- Personal information such as name, email address, and phone number.
- Payment information for processing purchases.
- Technical data like IP address, browser type, and operating system.
- Information about website activities, including browsing history and interactions.
- Purpose of Information Usage:
- Provide and manage proxy services.
- Process payments and related transactions.
- Improve user experience and enhance service quality.
- Send notifications about service updates, promotions, or other relevant information.
- Ensure security and prevent fraudulent activities.
- Sharing Information with Third Parties:
- With service providers that assist in business operations (e.g., payment processors, hosting services).
- When required by law or legal proceedings.
- In cases of mergers, acquisitions, or transfers of business assets.
- Information Security:
- Implement technical and organizational measures to protect personal information from unauthorized access, loss, or leaks.
- Encourage users to secure their login credentials and avoid sharing them with others.
- User Rights:
- Access, modify, or delete their personal information.
- Opt out of receiving marketing communications.
- Request limitations or object to the processing of personal data in specific cases.
- Information Retention Period:
- Personal information is retained for as long as necessary to fulfill the purposes for which it was collected unless a longer retention period is required or permitted by law.
- Use of Cookies and Tracking Technologies:
- Cookies are used to collect information about user activities on the website to improve services and user experience.
- Users can manage their cookie preferences through their browser settings.
- Compliance with Personal Data Protection Laws:
- Commit to complying with Decree No. 13/2023/ND-CP on Personal Data Protection and other applicable legal regulations.
- Ensure that the processing of personal data adheres to the principles of personal data protection outlined in the decree.